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SupportCandy Satisfaction Survey
  • version Version: 3.2.1
  • Last Update Last Update: Jan 9, 2026
SupportCandy Satisfaction Survey

Satisfaction Survey
Customer feedback plays an important role in support sector. If you want to here your customers about their experience with you ( or your agent ) for support given in ticket, this add-on is for you. An email will get sent after x number of days/hours when ticket is closed. See below screen-shot of sample email.

SupportCandy Satisfaction Survey

Price: $3.59

View Original Product & Demo

WP Market Hub FAQ

Why should I buy plugins and themes from your website?
  • Because we will give you original product without malware at low price.
  • All products will work on unlimited domains.
  • We update all our products regularly.
Where can I see my order details?

You can view all information related to your account and orders here (https://wpmarkethub.com/my-account/)

Can I get a refund?

You may be eligible for a refund if:

  • You did not download the product.
  • The product was completely non-functional, damaged, or misleading (i.e., it doesn’t do what the description promises).
  • You submitted a support request and we were unable to resolve the issue.
After purchasing a product from your website, how long can I download it freely?

You can download it for free for one year from the date of purchase.

Do you provide technical support?

No, but we will provide you basic support for installing plugins and themes. If you need technical support for themes and plugins, we suggest you to purchase directly from the product author.

How can i contact you?

Please contact us. And you can also contact us from here (support@wpmarkethub.com)

Users Experience

Description of SupportCandy Satisfaction Survey

SupportCandy Satisfaction Survey

Satisfaction Survey
Customer feedback plays an important role in support sector. If you want to here your customers about their experience with you ( or your agent ) for support given in ticket, this add-on is for you. An email will get sent after x number of days/hours when ticket is closed. See below screen-shot of sample email.

As soon as customer click one of the rating link, immediately it gets register in ticket even if use is logged in or not on your website. Optionally he can submit feedback in words. Window to submit feedback is provided on page where it has been redirected after clicking one of the rating above. You can set email notifications for both rating and feedback.

Rating widget and feedback is now available in ticket. Rating widget is only visible if ticket is closed.

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    No limits. Use every product on all your websites. Not only that, if you decide to leave the our website, the product you have downloaded will continue to work.

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