WhatsApp Chat WordPress —

WhatsApp Chat since the WordPress plugin helps you to incorporate your WhatsApp trip directly from your website in compliance with your WhatsApp trip. According to join yet communicate with your client, this is one on the excellent road, you can give help directly as properly, namely create trust and make greater consumer loyalty.

SupportCandy Satisfaction Survey —

Satisfaction Survey
Customer feedback plays an important role in support sector. If you want to here your customers about their experience with you ( or your agent ) for support given in ticket, this add-on is for you. An email will get sent after x number of days/hours when ticket is closed. See below screen-shot of sample email.

SupportCandy Schedule Tickets —

Have you ever wanted that ticket should be automatically created every X days/months for tasks? This add-on does exactly same for you! You can create repeating tickets depend on your requirement for tasks with custom ticket fields.

SupportCandy Private Credentials —

Private Credentials
There are some cases when we need some sensitive information with tickets like website access details, FTP access, user credentials etc so in such cases gathering this sensitive information directly from customers is quite risky in terms of data-stealing. Data in the form of plain text may cause harm to websites as it can be easily identified. Hence for all these hurdles, there is better choice i.e. Private Credential add-on.

SupportCandy FAQ Integration —

FAQs are important part of any help-desk. This add-on will integrate popular FAQ plugins available for WordPress.

SupportCandy Agentgroup —

You can create groups of agents to whom you can assign tickets to just like individual agents. Every agents in the group can manage tickets assigned to the group. If you want to assign ticket to group and expect any available agent in the group to pick the ticket ticket, this add-on is for you. Email notification with recipient “Assigned Agent” is enabled, for ticket assigned to agent-group will get sent to all agents of the group.

SupportCandy Assign Agent Rules —

Assign Agent Rules. Tired of assigning agents every time ticket is created to your website? Here is solution to smartly assign tickets to agents. You can set rules (conditions) to match when new ticket is created and if matched, assign that agent to ticket.

TotalDesk – Helpdesk, Live Chat, Knowledge Base and Ticket System —

TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!

Fluent Support Pro —

Customer service made fast, fun, and fluent. Introducing the most effective support ticketing system for WordPress. Need to provide superfast, reliable, and efficient customer support? Fluent Support got your back.

The Docy – Documentation and Knowledge base WordPress Theme with Helpdesk Forum is a specialized solution for creating documentation portals. It features hierarchical organization, live search, and forum integration to help users find information efficiently.

WooCommerce Chat Bot and Marketing App for Support Board —

Increase your shop’s sales with powerful WooCommerce automation marketing tools like bots integrated with your shop, automatic discounts, and more.

ChatBot for WooCommerce —

The well-known ChatBot for WordPress – WPBot plugin gains additional Woocommerce-related functionality with the help of this add-on plugin. Clearly increase the sales of your store. Shoppers can converse fluidly with the ChatBot – thanks to its Integration with Google’s Natural Language Processing (AI and NLP) through Dialogflow, Search and Add products to the cart directly from the chat interface and get Support.

vChat – Viber Chat Support WordPress Plugin —

With vChat, clients can click a button or bubble on your website to start a discussion with your “Viber” phone number. This plugin features various Viber chat layouts and additional Viber buttons where you may schedule a chat time with your support manager and yourself. If users have Viber installed on their mobile or desktop devices, the conversation choices will open Viber apps immediately.

SupportCandy – Gravity Forms —

This plugin adds the features of a full helpdesk ticket system to WordPress. Our first priority is to make things as simple as possible to configure and use.

SupportCandy – Automatic Close Ticket —

Complete control over the warning email and the amount of days before tickets close automatically.

SupportCandy – Canned Reply —

With only a few clicks, your agents can reuse frequently used responses in the future by saving them with the prepared reply add-on. Your agents will benefit from the time savings and reduced requirement for constant memory recall.

OpenAI Chatbot for WordPress – Helper —

The Helper is a quick and simple to install Chatbot WordPress plugin that supports both normal and AI Bot kinds. The AI Chatbot is powered by OpenAI GPT-3 (ChatGPT) and integrates seamlessly into your site without the need for any particular technical knowledge. It can manage enquiries about your website’s content or products effectively, deliver customised responses, and fix common difficulties, reducing the need for human participation. This results in higher customer satisfaction and a better user experience.

Chaty Pro – WordPress Chat Plugin —

Use Chaty to have a conversation with your website visitors using their preferred methods. Activate a WordPress chat button at the foot of your website to engage with visitors.