Version: 3.1.0
Last Update: Mar 23, 2026 Knowledgebase or Documentation saves time of your customers to asks you questions and wait for you to reply. Ultimately it also reduces number of tickets come to you. This add-on will integrate popular Knowledgebase plugins available for WordPress.

SupportCandy Knowledgebase Integration —
Knowledgebase or Documentation saves time of your customers to asks you questions and wait for you to reply. Ultimately it also reduces number of tickets come to you. This add-on will integrate popular Knowledgebase plugins available for WordPress. This is list of available integrations and still counting –
Knowledgebase by PressApps
WP Knowledgebase by Maeve Lander
Helpguru Knowledgebase by HeroThemes
BasePress Knowledgebase by 8Bits in a row
BWL Knowledgebase Manager by xenioushk
Knowledge Base for Documents and FAQs by Echo Plugins
KnowledgeBase X w/ FAQ, Glossary Powered by WPBot ChatBot/HelpDesk
BetterDocs – Best Documentation & Knowledge Base Plugin by WPDeveloper
These add-ons integrated with SupportCandy so that agents can use Knowledge-base while replying to tickets. They can insert either Knowledge-base link or Knowledge-base contents to reply description just like macros or canned replies
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